About Us

CPR (Computer and Phone Repair) was opened in July of 2011. We started out as doing basic computer and cell phone repair on West Main Street in Batavia NY, but that was short lived. We then moved to East Main Street after only a short 3 months at our opening location. We spent the next 4 years at that location and began providing a broader array of services and products to our customers. As time went on CPR acquired much more knowledge, professional training, additional staffing and specialized equipment to offer products and services that no other competitor in our area could offer.

When our lease expired and we needed to find a new location for our operation so we then moved right around the corner to Liberty Street in the Liberty Square Plaza. We were at that location until April of 2018. During our time there we fine tuned our processes and services we wanted to offer. We began offering more advanced mobile device repair services along with advanced IP based surveillance and access control systems. Other specialized projects included customized wireless solutions for farmers, multi-building business locations and home business users wanting to broadcast internet to remote locations, camera monitoring for farms, and more. 

In June of 2016 the owner of the business was diagnosed with cancer and spent the next 10 months operating behind the scenes while fighting is personal battle. During this time his amazing staff stepped up the plate and were able to keep the shop going all while keeping the customers happy and the jobs done right and done right the first time. Around January of 2017 Rich slowly came back to work and over time the shop was running as maximum pace.

April 30th of 2018, after much deliberation, Rich decided do close the physical location of CPR and change the services offered. This wasn’t something that he necessarily wanted to do but felt as if it was the best thing to do so we could focus on business to business relationships. In doing so we are now able to provide faster services, quicker response times and over all better customer service for our business customers. CPR no longer offers services to the general public. We focus on business, government, non-profit, religious and other municipalities only allowing us to focus on their needs without the distraction of the day to day break/fix issues. 


Currently we operate remotely, onsite and we take devices (as needed) back to our offices for repair. We do NOT have a brick and mortar location. Our mailing address is listed below:

CPR (Computer and Phone Repair)

P.O. Box 801

Batavia NY 14021


Licensed By Department of State

NYS Department of State License #12000266087

Established in 2011 owner Rich Clark opened CPR (Computer and Phone Repair). CPR’s philosophy is and always will be fix it once, fix it right. Below is a list of services NOW offered by CPR.


  • Custom Wireless Solutions
  • Access Control
  • Managed Services
  • IT Consulting
  • Network/Server Administration
  • Small Business Office Management
  • Network installation and services
  • Home Theater Installation and Services
  • Antenna Installation Services
  • CCTV Installation
  • Off-Lease and New Computer Equipment Sales
  • Many specialized solutions, never hurts to ask.

CPR is authorized dealers for:

  • Lenovo
  • Microsoft
  • Roku
  • Channel Master
  • APO Sonic
  • Buffalo Networks
  • Vipre Antivirus
  • BitDefender Antivirus
  • Samsung
  • Many More!
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